Built-in protection. For coarse resistant hair textures. This revolutionary system utilizes olive oil to protect the hair from damage during the relaxer process! Historically, olive oil has been known as a healing elixir, rich in essential fatty acids that impart moisture directly to hair and scalp. The system provides continuous protection while straightening and providing long-lasting shine! This kit contains: Olive Oil Replenishing Pak: Deep Penetrating Conditioner conditions the hair and helps restore moisture that is lost during the relaxer process. Olive Oil Built-In Protection Relaxer Base & Activator protect and relax the hair. Olive Oil Creamy Aloe Shampoo neutralizes, detangles, and softens the hair after relaxing. Olive Oil Wrap/Set Mousse is perfect for wrapping or setting the hair, giving a great hold and wonderful shine. Olive Oil Incredibly Rich Oil Moisturizing Hair Lotion conditions and protects the hair from high heat during blow-drying and curling.1 pair of latex gloves. 1 mixing stick. Step-by-step instructions.

How to Use

Step 1: Before Relaxing make sure you assemble everything you need for the relaxer service.

* Special Note Before Relaxing: Everyone should protect their hairline and ears with hair oil because these are the most delicate areas that are easily irritated. However, if you have a sensitive scalp, make sure to part hair and apply the hair oil directly to the entire scalp (not the hair) before relaxing.

Step 2: Mixing & Strand Test

Mixing: Put on latex gloves provided in kit. Pour Organic Root Stimulator® Activator (B) into Organic Root Stimulator® Base (A) and mix thoroughly. IMPORTANT: Do not apply to hair until completely smooth and without lumps. Mix for at least one minute or more. Failure to mix thoroughly may cause scalp irritation, hair damage, and/or hair loss. Strand Test:

Cut a small section of hair from the back of head. Tape one end of the hair strands together. Apply relaxer evenly. Follow timing guide. If not straight enough continue checking every 1-2 minutes until desired straightness is achieved. Examine strand test section and note timing. DO NOT exceed the maximum time on the timing chart based on hair texture (See timing chart in the Step-By-Step Guide included in kit).

Step 3: Application

Apply relaxer close to the scalp, but not on the scalp. If this is a touch up, apply to new growth only.

Step 4: Smoothing

Smooth the relaxer using the back of a comb or fingertips. Start smoothing where the relaxer was first applied (top of head). Continue throughout head in the order the relaxer was applied. Make sure that you don't exceed your recommended time.

Step 5: Rinse

Using warm water; thoroughly rinse the hair, especially around the ears, nape, and hairline. Rinsing is important to avoid damage and over-processing of your hair. After rinsing, you will notice that your hair will feel silky and tangle free.

Step 6: Neutralizing

Apply a generous amount of Organic Root Stimulator® Olive Oil Creamy Aloe Shampoo to the hair and work into a rich lather. Rinse, repeat shampoo. Leave on for 2-3 minutes. After rinsing, your hair will feel deep cleansed and tangle free! Towel-dry hair.

Step 7: Conditioning

Apply a generous amount of Organic Root Stimulator® Olive Oil Replenishing Pak Conditioner to the hair. The Replenishing Pak will fortify and balance the moisture and protein content in the hair, resulting in stronger and healthier-looking hair that is shiny and manageable. Put on a plastic cap and sit under a dryer for 10-15 minutes (or 45 minutes to an hour without heat). Rinse hair and towel dry.

Step 8: Styling Options

Wrapping the hair is a wonderful way to achieve a straight style without using a lot of heat. Wrap the hair with Organic Root Stimulator® Olive Oil Wrap/Set Mousse to leave hair looking smooth and silky. Roller-setting gives the hair body without using excessive heat. Roller set the hair with Organic Root Stimulator® Olive Oil Wrap Set/ Mousse for more body and longer-lasting curls. Blow-drying is an easy way to dry the hair; however, it can cause breakage or damage to hair if it's not done properly. Use the Organic Root Stimulator® Olive Oil Incredibly Rich Hair Lotion to protect the hair from heat, add shine, and soften hair.

Ingredients

Olive Oil Built-In Protection No Lye Relaxer Base: Water (Aqua), Mineral Oil (Paraffinum Liquidum), Cetearyl Alcohol, Calcium Hydroxide, Propylene Glycol, Acrylamide Copolymer, Cocodimonium Hydroxypropyl Hydrolyzed Wheat Protein, PEG-75 Lanolin, Ceteareth-20, Olive Oil (Olea Europaea), Polysorbate 60. Olive Oil Built-In Protection Activator: Water (Aqua), Guanidine Carbonate, Yellow No. 5 (CI 19140). Olive Oil Creamy Aloe Shampoo: Water (Aqua), Cocamidopropyldimethylamine Propionate, Tricedeth-7 Carboxylic Acid, PPG-5-Ceteh-10 Phosphate, Ammonium Lauryl Sulfate (and) Ammonium Laureth Sulfate (and) Lauramide Glucoside (and) Lauryl Glucoside, Polyquaternium-10, Coco-Glucoside (and) Glyceryl Oleate, Disodium EDTA, Olive Oil (Olea Europaea), Cetrimonium Carboxydecyl (and) PEG-8 Dimethicone, Cetrimonium chloride, Sulfated Castor Oil (and) Lecithin (and) Propylene Glycol (and) PEG-12 Oleate, Silicone Quaternium-2 (and) Panthenol Succinate, Fragrance (Parfum), Aloe Barbadensis Gel (and) Glyceryl Polymethacrylate (and) Propylene Glycol, Polyquaternium-7, Cocamide MEA (and) Glycol Distearate (and) Sodium Laureth Sulfate, Triethanolamine, DMDM Hydantoin (and) Methylparaben (and) Propylene Glycol (and) Propyl Paraben, Methylchloroisothiazolinone (and) Methylisothiazolinone, Green No. 3 (CI 42053), Yellow No. 5 (CI 19140). Olive Oil Replenishing Pak Conditioner: Water (Aqua), Soybean Oil (Glycine Soja), Glycerine, Olive Oil (Olea Europaea), Hydrolyzed Collagen, Polyquaternium-80, DMDM Hydantoin, Amino Silk Acid, Dimethicone Copolyol, Orange Oil (Citrus Aurantium Dulcis), D'Limonene, Panthenol (Vitamin B-5), Dimethicone, EDTA, Chamomile Extract (Anthemis Officinalis), Sage Extract (Salvia Officinalis), Nettle Extract (Urtica Dioica), Rosemary Extract (Rosmarinus Officinalis), Aloe Vera Gel (Aloe Barbadensis), Yarrow Extract (Achilea Millefolium), Kiwi Extract (Actinidia Chinensis), Polyquaternium-37 (and) Trideceth-7, Triethanolamine, Hydrolyzed Glycosaminoglycans, Methylchloroisothiazolinone (and) Methylisothiazolinone, Yellow No. 6 (CI 15985), Yellow No. 5 (CI 19140). Olive Oil Incredibly Rich Oil Moisturizing Hair Lotion: Water (Aqua), Coconut Oil (Cocos Nucifera), Sorbitol, Trimonium Methosulfate (and) Cetearyl Alcohol, Petrolatum, Cyclomethicone, Peanut Oil (Arachis Hypogaea), Castor Oil (Ricinus Communis), Cetyl Esters, Hydrogenated Vegetable Oil, Olive Oil (Olea Europaea), Stearic Acid, Triethanolamine, DMDM Hydantoin (and) Propylene Glycol (and) Methyl Paraben (and) Propyl Paraben, Carbomer, Cetearyl Alcohol (and) Sodium Cetearyl Sulfate, PEG-25 Hydrogenated Castor Oil, Fragrance (Parfum), Benzyl Alcohol, Benzyl Salicylate, Geraniol, Hexyl Cinnamic Aldehyde, Lilial, D'Limonene, Linalool, Lyral, Alpha Isomethyl Ionone, BHT, Blue No. 1 (CI 42090), Yellow No. 5 (CI 19140). Olive Oil Wrap/Set Mousse: Water (Aqua), Polyquaternium-11, Msrcodextrin, Oleth-20, Olive Oil (Olea Europaea), Panthenol, (Vitamin B-5), Polyquaternium-7, PEG-75 Lanolin, Dimethicone Copolyol, DMDM Hydantoin, Methyl Chloroisothiazolinone (and) Methyl Isothiazolinone, Fragrance (Parfum), Benzyl Alcohol, Benzyl Salicylate, Geraniol, Hexyl Cinnamic Aldehyde, Lilial, D'Limonene, Linalool, Lyral Alpha Isomethyl Ionone.

Precautions:
For external use only. Avoid eye contact.
Précautions:
Éviter le contact avec les yeux. Destiné à un usage externe uniquement.

Disclaimer: Please note that manufacturers may alter their ingredient lists or information on their packaging. The product packaging or product color may differ from what is displayed on the screen. Content on this site is for reference purposes only.
Avis de non-responsabilité: Veuillez noter que les fabricants peuvent modifier la list des ingrédients ou l'information sur leur emballage. L'emballage ou la couleur du produit visualisé peuvent varier de l'emballage ou la couleur réels. Les renseignements figurant sur ce site Web sont fournis à titre indicatif uniquement.

Return Policy

We want you to be satisfied with your purchase, but if you decide to return, we’re here to help.

If you are not satisfied with your purchase, you may return it for a refund for online purchases. You can only exchange your in-store purchases at the store. The FINAL SALE ITEMS listed below are neither refundable nor exchangeable.

All Items must be returned unopened in their original packaging with all tags intact. Returned items found to be used, damaged, not in their original state, or not in resalable condition will not be processed. Item and its packaging should not be tampered with in any way (ex. No tearing, no bending, no untying, and no removing of any material included in the original packaging) for your return to be processed.

Items without proof of purchase will not be accepted for a refund or an exchange. Refund will be applied to the original method of payment.

Hera Beauty does not offer price adjustment for any product.

FINAL SALE ITEMS

(No exchange or refund will be issued)

Items that could be worn (Wigs, Ponytails, Buns, Clip-in Hair, Leggings, Wig caps, etc.)
Jewelry
Items on sale or on promotion (ex. 2 for 1)
Unsealed Items
Cosmetics & tools (lipsticks, foundations, brushes, scissors, etc.)

Hera Beauty wants to ensure our customers the items they purchase are brand new. Above items are not eligible for a return due to hygienic issues.

Hair Tools with Warranty

Hair tool, such as irons and dryers, can be returned for an exchange within the warranted time if it’s a defect. Original cash register receipt is required to process the exchange.

Hera Beauty reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.

Online Purchases

Name: ORS OLIVE OIL Relaxer (Normal Strength) KIT
Brand: ORS
SKU: 632169110988
Price: 11.99 CAD
Availability: InStock

Items purchased online must be returned by mail to our Service Centre within 14 calendar days upon the receipt date indicated on the delivery service tracking system. We will notify you by e-mail address associated with your account once your return has been processed.

You are responsible for the shipping and handling charges of your returns unless the wrong item was sent by mistake. In case you receive a wrong item, you have 7 calendar days upon receipt of your purchase to notify us.

For all returns, please send an e-mail to support@herabeauty.ca. You’ll receive a reply within 3 business days.

If your return has been accepted***, please send the parcel with the Return Form (EN) / formulaire de retour (FR).

All returns of online purchases must be mailed to the following address.

HERABEAUTY.CA SERVICE CENTRE

ATTENTION: RETURNS DEPARTMENT
3591 Rue ASHBY
St.Laurent, QC
H4R 2K3

***Please note that the return acceptance doesn’t guarantee a refund or an exchange.

Please package your return items in a well-padded box to prevent damage in transit. We advise you to choose a carrier that provides a tracking number.

Items returned outside the return timeframe may not be approved for a refund.

No return parcels will be accepted without prior confirmation of return acceptance. All such parcels will be returned back to the sender.

If the sub total amount is less than $70 after refund, free shipping is no longer applicable. The customer is still responsible for the handling fee(s).

Please note that you will be responsible for shipping and handling charges. If you send items that are not approved for a refund to us, they will be returned back to you.

Original shipping and handling fees are non-refundable.

Please note that we do not offer exchanges for online purchases. We only offer refunds.

Hera Beauty is not able to make any adjustments for currency valuation.

Hera Beauty is not responsible for any lost, delayed, and damaged parcel during transit.

In-Store Purchases

Within 14 days of purchase, we will EXCHANGE unused product in its original condition upon presentation of original cash register receipt for an item of equal value or higher.

NO REFUNDS. EXCHANGE ONLY.

NO EXCHANGE, NO RETURN on ITEMS THAT COULD BE WORN (EX. WIGS, clip-in hair extensions, ponytails, hair buns, wig caps, etc.), ITEMS ON SALE, jewelry, clothing, accessories, and cosmetics.

* Exchange of an in-store purchase shall be done in person at any Hera Beauty Store (not accepted by mail).

* If initially defective, KISS or Nicka K brand’s hair dryer/iron will be exchanged for the same product within a year with its original receipt.

For defective ANDIS clippers, please contact ANDIS company.

Some restrictions may apply; see stores for details. HERA BEAUTY reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason.