Privacy Policy
Hera Beauty (La Beauté Hera) respects your privacy and we are committed to protecting your personal information. This Privacy Policy describes what we collect and how we use, disclose and secure your personal information. This Privacy Policy applies to customer information we collect from you on herabeauty.ca (“website”) and La Beauté Hera retail stores (collectively in this Privacy Policy “Hera Beauty”, “La Beauté Hera”, “we”, “us” or “our”). By visiting herabeauty.ca, you are accepting the practices described in this Privacy Policy.
PERSONAL INFORMATION
“Personal Information” refers to any information about an identifiable individual such as your name, phone number, mailing and billing addresses, e-mail address, birthday, payment card numbers, and purchase information.
INFORMATION WE COLLECT
We collect and store your information from the following situations:
- When you join the Hera Beauty Rewards Program in-store (your name, phone number, e-mail address)
- When you register on our website (your name, phone number, billing address, shipping address, payment card information)
- When you make purchases or returns in one of our retail stores or online
- When you submit product reviews or use interactive services
- When you enter into a contest, promotion or survey
- Engage with Hera Beauty on social media
We collect personal information to provide you with information about our products, services and, promotions. In most cases, we collect personal information directly from you. However, we may collect your information through other sources that are entitled to help us improve the quality of our service and help prevent or detect fraud.
We do not intent to collect personal information from persons under the age of 18. If you are under 18, you may use our website only with involvement of a parent or guardian.
In addition to above, we use cookies, web beacons and other similar technologies to collect information about your activities on this website to improve user experience on our website.
SURVEILLANCE CAMERA
We operate surveillance cameras in our retail stores for security and operational purposes.
HOW WE USE YOUR PERSONAL INFORMATION
Hera Beauty primarily uses your personal information to process your transaction, to provide products, information and services, and to establish and administer your account. We may use your information to communicate with you about your account and promotional offers. When you return an item, you may be asked to provide personal information for fraud prevention purposes.
We respect privacy of our customers and we do not sell, trade, or share your personal information to anyone. We may disclose your personal information to other organizations that help us with our business operations.
HOW WE SECURE YOUR INFORMATION
We are committed to securing your personal information. Your information is maintained on our secure servers and is accessible only by the authorized employees and agents. We maintain physical, electronic and procedural safeguards to help protect the confidentiality of your personal information. While we make reasonable efforts to protect information in our possession, we cannot warrant the security of any information about you will remain secure in all circumstances.
It is important for you to protect against unauthorized access to your account. Be sure to sign off when finished using a shared computer.
As our business grows and changes, we may update the Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
Hera Beauty recognizes the importance of protecting Personal Information. We will use collected information in an appropriate and responsible manner.
Effective: November 9th, 2015