Shipping & Rates

All orders are sent via Canada Post.

A shipping confirmation email with tracking information will be sent to you once your order has been sent out.

Visit Canada Post to track your parcel, you can also monitor the status of your order by logging in and go to your account page.

Shipping Costs*
*Before taxes. All prices are in Canadian dollars.

Canada

Shipping Method	Total amount of The Order	Costs	Total Delivery Time
Canada Post  Expedited	Orders over $69.99 (before taxes, after discounts)	FREE	1-4 business days
	Orders of $69.99 or less (before taxes, after discounts)	Calculated at checkout	1-4 business days
Canada Post  Xpresspost	All Orders	Calculated at checkout	1-3 business days

 

The order processing time is usually 1-3 business days for items in stock. However, it might take up to a week depending on the time of the year.

Total price after taxes and shipping & handling charges is displayed during check-out. The total price will be charged in Canadian dollars.

If orders are placed separately, they are processed separately and are not combined for shipping automatically.

Over-sized orders are not qualified for free shipping (linear dimension greater than 2m or weight more than 30kg).

We will do our best to ship your order as soon as possible within estimated delivery time. However, you may experience unexpected delivery delay due to  uncontrollable events (natural disasters, severe weather, etc.). We are not responsible for such shipping delays.

Shipping restrictions may apply to certain items considered potentially harmful (ex. Flammable substances). You will be notified at check-out if your order contains any of restricted items.

Please refer to Table 9 on pages 9 and 10 of Canada Postal Guide – Delivery Standards for the list of remote areas.